ADR LUNCHTIME SERIES
The Online Ombuds as an Element of Workplace
Dispute Prevention, Management, and Resolution
The panelists will discuss two ombuds programs and two online
ombuds portals developed to manage disputes at two very different
agencies: The National Mediation Board and the U.S. Army Medical
Command. The discussion will include a review of the design and
implementation process for creating the Army’s Ombudsman Office
in the wake of the problems at Walter Reed Army Medical Center, and
the decision to include an online, potentially anonymous, ombuds
portal in the program.
Daniel Rainey – Director, National Mediation Board Office of
Alternative Dispute Resolution Services and NMB Ombudsman
Dave Turk – Staff Director, Subcommittee on National Security
and Foreign Affairs, House Committee on Oversight and
Government Reform
Col. Rebecca Baker – U.S. Army, Office of the Surgeon General
Presented by: The Interagency ADR Working Group, Workplace
Conflict Management Section
Date: Thursday, July 10, 2008
Time: Noon – 1:30 PM
Please allow extra time for security procedures
Location: U.S. Department of Energy
1000 Independence Ave, SW, Room GJ-015
Washington, D.C.
Directions:
Orange/Blue Line-Smithsonian/Holocaust Museum/Bureau of Engraving
and Printing Exit; Yellow Line-L’Enfant Plaza/Maryland Ave. Exit
Please RSVP by July 3, 2008, with name, citizenship, and
agency/employer to Stephanie Fell, ADR Attorney, FEMA, at
Stephanie.fell@dhs.gov. Questions? Call Stephanie at (202)646-
4141. If you would like to listen via teleconference, please contact
Pamela Pontillo at Pamela.Pontillo@hq.doe.gov.
